FinConnect

Privacy

Privacy Policy

How FinConnect handles account data, messages, bookings, payments, and support information across the platform.

Information We Collect

We collect the details you provide when you register, complete your profile, book services, submit requests, send messages, or contact support.

This can include names, email addresses, phone numbers, profile details, billing information, uploaded files, and activity related to consultations or expert services.

How We Use Information

We use your information to create and manage accounts, match clients with experts, process bookings and payments, provide support, and improve platform reliability.

We may also use limited operational data for fraud prevention, verification, notifications, and record-keeping required for the service to function correctly.

Sharing and Protection

Client information is only shared with relevant experts and service providers where needed to complete a booking, payment, or support request.

We apply reasonable technical and organizational safeguards to protect platform data, but users should also keep their passwords and account access secure.

Your Choices

You can review or update your account information from your dashboard and contact support for help with privacy-related requests.

Where legally required, we will honor valid requests related to access, correction, or deletion of personal information within the limits of operational and legal obligations.